Website Migration
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Q: What does the website migration service involve? Will my web site be secure?
A: The web site migration service that we are offering is free of charge (within a certain limit). We will transfer your website(s) to our first–class cloud hosting platform without you needing to do anything. We know from experience that swapping web hosting providers can result in lost info and unwanted downtime. That is why we’ll do all that for you for free!We have highly qualified administrators whose chief responsibility is to ensure that your website works exactly as it did on your former hosting platform. Our administrators are well–versed in transferring custom–built web sites, as well as web sites that are based on well–known apps like WordPress and Joomla™.
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Q: Website migration sounds like lots of work. How much time can it take?
A: There are plenty of aspects to take into consideration – the total amount of files, the physical size of the database, the complexity of the site itself and the current workload of our web site migration professionals, etc. Having said that, we do try to carry out all web site migrations within a 48–hour time window. Smaller–sized sites are transferred much faster – typically in less than 24 hours.
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Q: What info will I have to provide to your Website Migration Department?
A: We don’t collect any sensitive details. We will require, though, the login info for your present web hosting account along with the name of the web site that you’d like to migrate.
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Q: The login details for my hosting account are sensitive. How can I rely on you?
A: Before we can begin the transfer of your account, you must already have an account with us. Opening an account with us requires that you to share virtually the same information you have provided to your previous web hosting provider. We also have a very rigorous Privacy Policy, which specifies how sensitive data is dealt with.
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Q: Will my site be offline during the transfer?
A: Nope. Your site will continue to be completely operational during the transfer. As soon as everything is completed on our end, we will let you know so that you can preview it and check for any problems. If everything is okay, all you will have to do is change your domain name’s DNS records.
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Q: Will my present hosting provider know that I’m leaving them?
A: While we transfer your content, your hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
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Q: Which hosting platforms do you support?
A: Yup. We support all traditional Linux–powered web hosting platforms. We don’t support Windows–driven hosting platforms, because we do not offer Windows hosting services ourselves.In addition, we don’t support proprietary site building and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.